FAQ’s(Frequently Asked Questions)

We strive to process and ship orders as quickly as possible. The estimated delivery time depends on your location and the shipping method selected during checkout. Generally, orders are delivered within 8-10 business days. You can find more information about shipping times on our Shipping and Delivery page.

What is your return policy?

We offer a 7-day return policy from the date the product is successfully delivered to you. To qualify for a refund, the product must be in its original condition, with brand tags attached. Before mailing the product for return or exchange, we require customers to share a picture of the product. For more details, please refer to our Refund Policy page.

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to track the progress of your shipment. Alternatively, you can log into your account on our website and access the Order History section to find the tracking information.

Yes, we offer international shipping. Please review the relevant section under our shipping policy for further details.

We offer a 7-day return policy from the date the product is successfully delivered to you. To qualify for a refund, the product must be in its original condition, unworn, unwashed, and free from any damages or alterations. Additionally, the brand tags and labels must be attached to the product. For more information, please refer to our Refund Policy.

We process orders quickly, and once your order is placed, it may not be possible to cancel it. However, if you contact us immediately after placing the order, we may be able to cancel it before it is shipped. Please note that if the order has already been shipped, you will need to follow our Refund Policy to return the product.

You can reach our customer support team by emailing us at llakjeans06@gmail.com or by using the contact form on our website. We strive to respond to all inquiries within 24–48 hours.

We occasionally offer promotions and discounts on our products. To stay updated on our latest offers, we recommend subscribing to our newsletter or following us on social media. Additionally, keep an eye out for any ongoing promotions displayed on our website or in promotional emails.