Shipping Policy

Shipping Policy

At Llak Jeans, we are committed to providing you with a seamless and convenient shopping experience. This Shipping Policy outlines important information regarding shipping methods, delivery times, and associated costs. Please read this policy carefully to understand the shipping procedures and guidelines for your orders.

Order Processing and Fulfillment

1.1 Processing Time: Once you place an order, our team will begin processing it within 1-3 business days. During this time, we will verify the availability of the products, conduct quality checks, and prepare your order for shipment.

1.2 Order Fulfillment: After processing, your order will be shipped to the shipping address provided during checkout. You will receive a shipping confirmation email containing a tracking number once your order has been shipped.

Shipping Methods and Delivery Times

2.1 Shipping Carriers: We work with reliable shipping carriers to ensure the safe and timely delivery of your orders. The specific carrier used for your shipment may vary depending on the destination and the shipping method selected.

2.2 Delivery Times: The estimated delivery time for your order will depend on your location and the shipping method chosen at checkout. Please note that delivery times are approximate and may be subject to unforeseen delays due to weather conditions, customs procedures, or other factors beyond our control.

Shipping Costs

3.1 Shipping Charges: We offer competitive shipping rates based on the total weight of your order, the destination address, and the selected shipping method. The exact shipping cost for your order will be calculated and displayed during the checkout process before you finalize your purchase.

Additionally, we are delighted to offer free shipping for orders within India that exceed 1,500 Rupees. This means that if your order total reaches or exceeds 1,500 Rupees, you will not incur any shipping charges. It’s our way of showing appreciation for your support and making your shopping experience more enjoyable.

3.2 Return Shipping: If you decide to return a product for a refund or exchange, you will be responsible for the cost of return shipping, unless the return is due to a defective product or an error on our part. In such cases, we will provide a pre-paid return shipping label or reimburse the shipping cost upon verification.

International Shipping

4.1 International Orders: We offer international shipping to select countries. Please note that international orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the product or shipping costs paid to Llak Jeans.

4.2 Customs Clearance: Customs procedures and clearance times vary from country to country. Any delays or additional fees incurred during customs clearance are beyond our control and are the responsibility of the recipient.

Address Accuracy and Delivery Issues

5.1 Address Accuracy: It is your responsibility to ensure that the shipping address provided during checkout is accurate and complete. Please double-check your address details to avoid any delivery issues or delays. We cannot be held liable for orders shipped to incorrect or incomplete addresses provided by the customer.

5.2 Delivery Issues: In the rare event that your order encounters any delivery issues or is lost in transit, please contact our customer support team. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

Contact Us

6.1 If you have any questions or need further assistance regarding our shipping policy, please contact our customer support team via llakjeans06@gmail.com or the contact information provided on our website.

Delivery Delays and Third-Party Shipping Carriers

7.1 Delivery Responsibility: Once your order has been handed over to the third-party shipping carrier for delivery, Llak Jeans cannot be held responsible for any delays or issues that may occur during transit. Delivery times are estimated and may be subject to unforeseen circumstances, such as weather conditions, customs procedures, or logistical challenges.

7.3 Limited Information: Please note that Llak Jeans may not be able to answer specific inquiries related to shipping delays or issues once the package has been transferred to the shipping carrier. We recommend contacting the shipping carrier for any concerns or questions regarding the delivery of your order.

We appreciate your understanding and cooperation in this matter. Rest assured, we will do our best to assist you within our capabilities, but ultimately, the shipping carrier will be the primary point of contact for delivery-related queries and concerns.

Please note that this Shipping Policy is subject to change without prior notice. The most recent version will be posted on our website, and any modifications will be effective immediately.